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Terms and Conditions

Effective date: 1 May 2026
Last updated: 25 May 2026

These Terms and Conditions govern your use of Taskino and the Taskino website. By accessing or using Taskino, you agree to be bound by these Terms and Conditions. Taskino is a product operated by Lightzone Solutions Ltd, whose registered office is 167-169 Great Portland Street, London, England, W1W 5PF.​

If you do not agree to these Terms and Conditions, you must not use the website or services.

1. Who We Are

Taskino is a product operated by Lightzone Solutions Ltd (“we”, “us”, or “our”). Lightzone Solutions Ltd is the legal entity responsible for the operation of Taskino.​

Company details
Lightzone Solutions Ltd
Website: https://lightzonesolutions.com
Product website: https://taskino.co.uk
Email: [email protected]
Phone: +447841403068
Address: 167-169 Great Portland Street, London, England, W1W 5PF​

2. About Taskino

Taskino is a UK local services marketplace. The platform helps users find and connect with service providers for services such as construction, handyman work, moving services, waste removal, and cleaning services. Marketplace terms usually need to make clear whether the site itself is providing the service or facilitating connections, because that affects responsibility and the contract structure.

Unless expressly stated otherwise, Taskino acts as a platform that helps facilitate introductions, enquiries, bookings, or communications between customers and service providers. Taskino does not automatically mean that Lightzone Solutions Ltd personally performs every listed service.

3. Acceptance of These Terms

By using Taskino, you confirm that:

  • you are at least 18 years old, or have authority to enter into a binding agreement
  • you are legally capable of entering into contracts
  • you will use the website lawfully
  • any information you provide is accurate and not misleading

If you use Taskino on behalf of a business or another person, you confirm that you have authority to bind that business or person to these Terms and Conditions.

4. Changes to These Terms

We may update these Terms and Conditions from time to time. If we make changes, we will update the “Last updated” date at the top of this page. Continued use of Taskino after changes are published will constitute acceptance of the updated Terms.

5. Services and Availability

The information on Taskino is provided for general information only. Service availability may vary depending on location, provider availability, scope of work, timing, and other factors.

We may modify, suspend, or withdraw any part of the website or services at any time without notice. We do not guarantee that the website or any service listing will always be available or uninterrupted.

6. Quotes, Bookings, and Service Requests

When you submit an enquiry, request a quote, or make a booking request through Taskino, you agree to provide complete and accurate information. UK terms for service sites should explain clearly what happens before a contract is formed and what information the trader must provide fairly and transparently.

Submitting an enquiry or request does not automatically create a binding contract for the underlying service. A booking or service contract may only be formed once the relevant details, scope, timing, and any pricing are confirmed by the appropriate party.

You are responsible for reviewing all details provided in relation to a service, including scope, timing, pricing, and any specific requirements.

7. Pricing and Payment

Any prices, estimates, or quotes shown on or through Taskino are subject to confirmation unless clearly stated otherwise. Final pricing may depend on the nature of the job, property conditions, location, access, materials, labour, timing, or additional requirements.

Where Taskino processes payments directly, you agree to provide accurate payment details and authorise the relevant charges. Where payment is arranged directly with a service provider, the provider may have additional payment terms that apply.

Unless otherwise stated:

  • prices may be subject to change before confirmation
  • additional work outside the agreed scope may result in additional charges
  • payments must be made using the approved method and within the stated timeframe

8. Cancellations and Rescheduling

If you need to cancel or reschedule a booking or appointment, you should do so as soon as possible. Cancellation terms may vary depending on the service, timing, and whether a third-party provider has already allocated time, materials, or travel.

Where specific cancellation terms apply to a booking, those terms will be communicated during the booking process or before the service is confirmed.

9. User Responsibilities

You agree that you will:

  • use Taskino only for lawful purposes
  • provide accurate, current, and complete information
  • not misuse the website or attempt unauthorised access
  • not interfere with the operation or security of the website
  • not submit harmful code, spam, or malicious material
  • not impersonate another person or misrepresent your identity
  • not use the platform in a fraudulent, abusive, or misleading way

You are responsible for ensuring that any property, site, or location relevant to the job is safe and accessible, and that any important information is disclosed in advance.

10. Service Providers and Third Parties

Taskino may feature or connect users with third-party professionals, contractors, or service providers. Where third-party providers are involved, they may have their own terms, policies, pricing, and working practices.

Unless expressly stated otherwise, Lightzone Solutions Ltd is not a party to every underlying service agreement between a customer and an independent provider introduced through the marketplace. Marketplace operators often need separate treatment of customer-side and provider-side relationships because the platform’s role may be different from the provider’s role in delivering the service.

We may take reasonable steps to support quality and reliability, but we do not guarantee the performance, availability, suitability, or conduct of any independent third-party provider beyond what is expressly agreed.

11. Consumer Rights

Nothing in these Terms and Conditions is intended to exclude or limit any rights you may have under applicable UK consumer law. UK consumer law requires fairness in consumer contracts and preserves statutory rights relating to services, digital content, and related transactions.

If you are a consumer, you may have legal rights in relation to services that are not performed with reasonable care and skill, or where certain information provided before contract formation becomes binding as part of the contract.​

12. Website Content and Intellectual Property

All content on Taskino, including text, graphics, logos, branding, design, layout, software, and other materials, is owned by or licensed to Lightzone Solutions Ltd unless otherwise stated.

You may view, download, or print content from the website for your personal, non-commercial use only. You must not:

  • copy, reproduce, republish, or distribute website content for commercial purposes
  • modify or create derivative works from website content
  • use our branding, logos, or materials without permission
  • scrape, extract, or reuse substantial parts of the website without authorisation

13. User Content

If you submit content to Taskino, including enquiries, feedback, reviews, images, or other materials, you confirm that:

  • you have the right to provide that content
  • the content is accurate and lawful
  • the content does not infringe the rights of any third party

You grant us a non-exclusive, worldwide, royalty-free licence to use, store, reproduce, and display such content for the purposes of operating, improving, and promoting Taskino, subject to our Privacy Policy and applicable law.

We reserve the right to remove or refuse any content at our discretion.

14. Acceptable Use

You must not use Taskino:

  • in any way that breaches any applicable law or regulation
  • to transmit unsolicited advertising or spam
  • to distribute viruses, malware, or harmful code
  • to collect data from the website without permission
  • to harass, threaten, abuse, or defame others
  • to misrepresent the nature of a job, booking, or enquiry
  • to interfere with other users or the operation of the platform

We may suspend or restrict access if we believe you have breached these Terms.

15. Disclaimer

Taskino is provided on an “as is” and “as available” basis to the extent permitted by law. We make reasonable efforts to keep information on the website accurate and up to date, but we do not guarantee that all content will always be complete, accurate, or current.

Any information, guides, estimates, or descriptions on the website are for general guidance only and should not be treated as professional, legal, technical, or financial advice.

16. Limitation of Liability

Nothing in these Terms and Conditions excludes or limits liability for:

  • death or personal injury caused by negligence
  • fraud or fraudulent misrepresentation
  • any matter that cannot lawfully be excluded or limited under applicable law

Subject to the above, to the fullest extent permitted by law, Lightzone Solutions Ltd shall not be liable for:

  • indirect or consequential loss
  • loss of profit, revenue, business, or opportunity
  • loss of data
  • loss arising from delays, interruptions, or website unavailability
  • loss arising from acts or omissions of independent third-party providers, unless otherwise expressly agreed

Where liability cannot be excluded, it will be limited to the amount paid by you directly to Lightzone Solutions Ltd for the relevant service or transaction, where applicable.

17. Indemnity

You agree to indemnify and hold harmless Lightzone Solutions Ltd, its officers, employees, agents, and affiliates from and against claims, liabilities, losses, costs, and expenses arising out of:

  • your breach of these Terms and Conditions
  • your misuse of Taskino
  • your infringement of any third-party rights
  • inaccurate or misleading information provided by you

18. Privacy and Data Protection

Your use of Taskino is also subject to our Privacy Policy and any Cookie Policy that applies. These documents explain how we collect, use, and protect personal data.

19. Third-Party Links

Taskino may contain links to third-party websites or services. We do not control and are not responsible for the content, terms, or privacy practices of third-party websites.

20. Suspension and Termination

We may suspend, restrict, or terminate your access to Taskino at any time if:

  • you breach these Terms and Conditions
  • we suspect fraud, misuse, or unlawful activity
  • we need to protect the website, users, or our business interests
  • we discontinue the website or relevant service

Termination or suspension does not affect any rights or obligations that arose before the termination.

21. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales.

If you are a consumer, you may also have rights to bring proceedings in the part of the UK where you live, depending on applicable law. If you are using Taskino in the course of business, the courts of England and Wales shall have exclusive jurisdiction, unless otherwise required by law.

22. Contact Us

If you have any questions about these Terms and Conditions, please contact:

Lightzone Solutions Ltd
Product: Taskino
Website: https://lightzonesolutions.com
Product website: https://taskino.co.uk
Email: [email protected]
Phone: +447841403068
Address: 167-169 Great Portland Street, London, England, W1W 5PF